Generative AI is a hot topic right now. The ability of tools like ChatGPT and Dall-E 2 to create text and images from simple prompts to human standards has everyone wondering what this technology means for the future of work. means that Instead of making humans redundant, professionals have learned to use it to streamline their work, automating mundane routine tasks so they can get the job done faster and more efficiently. increase.
However, it is important to remember that AI will not and may never replace human intelligence. Understanding this means learning its limitations and recognizing situations where human skill, knowledge, judgment and creativity still matter.
For many professionals in the AI age, learning how to use this powerful new technology to augment their capabilities will free up their time for more challenging and rewarding work.
First, what is ChatGPT?
For those who haven’t tried ChatGPT yet, or even heard of it, first, what would life be like on Mars? Second, Cliff’s Notes version understands human language. It is a conversational interface (or chatbot) that you generate. Think Alexa or Siri. However, it is much more advanced and can handle much more complex queries and responses.
It’s an example of “generative AI” because existing data can be used to generate new output, from poetry and fiction to emails, essays, blog posts, and even computer code. ChatGPT was created by Open AI, which has received funding from many technology and venture capital firms, including Microsoft, which recently invested $10 billion and integrated it into the Bing search engine. To be a little more technical, ChatGPT itself is actually a user interface (UI) for OpenAI’s large language model called GPT-3. It was trained on a dataset of over 175 billion pieces of information, including his web pages, books and articles in various languages.
How can experts enhance their own capabilities with ChatGPT and generative AI?
A recent guest at my webinar was Dominic Allon, CEO of cloud CRM solutions provider Pipedrive. When discussing how professionals and companies will integrate generative AI into their work, he told me: [technological advancements] It’s built into how you work.
“Open AI CEO Sam Altman often uses the example of a calculator. How would a calculator change the way we understand math problems and teach math?
“In fact, it has been quickly integrated into the way we work. My expectation is this new tool. This ability to quickly generate text in a basic, very general, yet logical way is , will be immediately incorporated into the way we work.”
There are already many examples of how ChatGPT and related technologies can be used by professionals.
· Writers can be used to generate blogs, articles, and informational materials.
· Teachers can use it to summarize material and create assignments.
· Financial professionals can automate bookkeeping and reporting.
· Lawyers can use it to summarize case law and quickly gain a better understanding of areas of law they haven’t studied before.
· Can be used by marketers to create advertising copy and sales emails.
· Customer service agents can use it to generate answers to inquiries and compile FAQ documents for frequently raised issues.
· Medical professionals can use it to extract relevant information from medical records and examinations, and to compile reports and patient data summaries.
Strengthen your skills with new abilities
But that’s just the beginning. Importantly, professionals can use it to enhance their ability to perform tasks that may be outside their skill set or area of expertise.
For example, data analysts are good at drawing conclusions based on graphs and statistics, but not at writing reports for their colleagues. This is where generative AI can intervene, helping with day-to-day activities and allowing professionals to spend time on tasks where they are strong.
Conversely, writers can use their analytical skills to augment their written work with statistics, even if they are not strong at statistical research or analysis per se.
Teachers are great at encouraging students to reach their full potential and reach their potential on exams, but they may not enjoy the process of creating lesson plans and designing learning materials. Leverage generative AI to fill in the gaps in your skill set and become a more balanced and capable professional.
And while computer programmers may instinctively know how to use their programming language of choice, they may find it difficult to explain to non-coders what their code is doing. yeah. Generative AI can annotate your code and create a human-language description of what’s going on under the hood (and even spot bugs you might have missed).
Allon said:and secondly [focus on] higher level cognitive tasks. “
One example comes from my previous career at QuickBooks. According to Allon, when automated tools are put in place to handle routine tasks such as reconciling trades, accountants can spend more time interacting directly with their clients, saving them time and money. You can now establish your role as a “trusted advisor” within your organization or with your clients.
“Another point here is the role that we all play in different areas … This continues to be very important because ChatGPT usually provides fairly general answers. Reinforce it with a tone and style that suits your point of view, or your company.
So, in summary, there are three steps to consider if you want to transform yourself into a supercharged AI-enhanced expert. The first is to think about how AI can automate routine and repetitive tasks that we do every day.
Next, we need to consider how it expands our capabilities so that we can tackle challenges that may have previously puzzled us or enlisted help from others. I have.
Finally, we need to think about how the time freed up by generative AI can be spent more on truly human tasks. This means not only face-to-face time with clients, customers, and colleagues, but also highly strategic tasks, creative tasks, and jobs that require you to come up with truly new ideas.
Adopting this step-by-step approach minimizes the chances of being left behind by the AI revolution that is transforming the world of work and helps ensure that we are in the best position to continue adding value. Excellent method.