From Smart To The Metaverse In Operations

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    The future of manufacturing is clearly in smart operations. Manufacturers are already making significant investments in key technologies that enable smarter operations, including IoT sensors, devices, and systems. Data analysis and cloud computing. Digital twins and 3D modeling.

    But these technologies can take manufacturers even further. basic Enter the industrial metaverse, the next big trend in manufacturing competitiveness. By exploring the metaverse, manufacturers can improve the efficiency of all operations, from production and supply chains to human resources and customer service, taking “smart” to a new level.

    Why meta?

    Through digitalization, manufacturers have taken advantage of incredible advances in technology to collect critical data from processes, products, assets, and operators to generate valuable insights. Human intelligence can be augmented with machine intelligence to achieve significant and sustainable improvements.this is the meaning to exist Smarter operations: Increase asset efficiency, improve product quality, reduce costs, improve safety and sustainability.

    But in the industrial metaverse, these technologies and improvements can be taken even further and, in fact, in entirely new directions. Individual technologies can be integrated and used in combination to create immersive 3D virtual or virtual/physical industrial environments. It also enables connectivity to this virtual space from anywhere with internet access, allowing manufacturers to collaborate around the world.

    Working in the industrial metaverse helps manufacturers reimagine smart operations and ensure digital continuity from product design to maintenance.almost 80% of manufacturing executives believes the Metaverse will transform R&D, design and innovation, enabling new product strategies. And there is growing interest in using Metaverse in the aftermarket. Nearly one-third of respondents Already implementing or experimenting with virtual aftermarket services? This means that downtime associated with repairs and maintenance can potentially be minimized by using virtual technology that enables remote assistance.

    While the Metaverse may be limited only by our imaginations, there are some very clear applications that can help makers in very real ways.

    • Optimize and refine your production using the Metaverse. This is often the case, but The most obvious method assumed by the manufacturer Use Metaverse. Factory simulation, virtual prototyping, and maintenance help manufacturers optimize and refine the operation of existing or new plants. Immersive product development brings together designers, engineers, and executives from around the world to explore new products.
    • Attract and retain talent using augmented reality (AR). Because employees and potential employees are often scattered around the world, the Metaverse enables virtual experiences that bring people together. Professional technology manufacturers are using augmented reality (AR) to do just that by allowing experts from different regions to virtually “tour” their facilities for continuous improvement opportunities. I am. The same applies to training new procedures, hiring, and onboarding.
    • Envisioning and optimizing supply chain management Given the complexity and scope of today's supply chains, using the Metaverse is a natural fit. However, it can also be used for virtual warehousing and logistics. A logistics company developed a virtual order picking system that uses AR in its warehouse to guide employees through order fulfillment, improving both efficiency and accuracy.
    • Deliver an immersive 3D experience to your customers It helps inform and improve the design, deployment, and sale of products. Metaverse can also provide virtual after-sales service, making it easier for customers seeking repairs or warranty fulfillment.

    Digital maturity is key

    However, to make the leap into the metaverse, manufacturers must have operations that are well on their way to digital maturity. Digital maturity, i.e. A digital journey for business And how we are using digital and emerging technologies, such as those that enable the industrial metaverse, to improve processes and productivity.There is something clear Correlation between digital maturity and revenueDigitally mature companies are in a better position to develop new business models, invest in new product and service platforms, and improve efficiency along the value chain.

    As companies increase their digital maturity and make it easier to explore the metaverse, they should consider taking action in the following areas:

    • Invest in understanding customer needspreferences, and challenges, leveraging digitalization to improve customer experience and help personalize services.
    • Encourage a cultural change that prioritizes digital transformation Develop a mindset that embraces innovation, agility, and continuous learning as a strategic imperative.
    • Allocate resources to build robust digital infrastructure and capabilities.This includes modernizing IT systems, implementing cloud-based solutions, and leveraging technologies such as artificial intelligence and machine learning.
    • Encourage a culture of experimentation and collaborationThis fosters an open and inclusive environment where risk-taking is encouraged and employees feel empowered to contribute.

    on the right track

    Fortunately, much of what it takes to become digitally mature is also what you need to take advantage of the industrial metaverse. Building a culture of innovation and having the right talent in place are both important prerequisites for realizing the potential of the metaverse.

    More importantly, think strategically about the metaverse. The opportunities are as wide-ranging as they are exciting, and rightly so. However, while imagination is essential to using the metaverse in innovative ways, it is important to find areas within your business that have achieved sufficient digital maturity. Doing so provides a solid foundation for creative and workable solutions.

    Learn more about industrial metaverse, digital maturity, and smart operations. Exploring the industrial metaverse, of Digital Maturity Index, Manufacturing outlook in 2024 Or visit Deloitte Global. Industrial products and manufacturing page.


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