Since the introduction of the latest version of ChatGPT, generative AI technology has permeated the workplace, but few workers in the Middle East are concerned about how it might affect their jobs.
Middle East workers are among the least worried about the potential impact of generative AI on the workplace, with 4 expressing concerns, according to new global survey by strategy giant Boston Consulting Group Only 1 in 1 person has it, whereas in some areas it is more than 40%. European.
Workers in the region are also the most optimistic about emerging technologies, recording 58% positive sentiment.
A stark difference of opinion emerges between emerging and developed economies, with the Middle East trailing only India and Brazil in optimism about AI, while the US, the Netherlands and Japan are all at opposite ends of the spectrum. , the latter was optimistic in that regard. Only 41 percent.
The Netherlands also had the highest percentage of concerns about AI at 44% of those surveyed, followed by France and Japan. Only 14 percent of Indians have such concerns.
To compile the report, the Boston Consulting Group surveyed approximately 13,000 employees across all sectors in 18 countries around the world, and found that overall, compared to a survey conducted five years ago on the subject. optimism was found to be significantly elevated. More than half of global respondents now say they are optimistic about AI as one of their two main reactions, an increase of 17 points from 2018.
Meanwhile, concern dropped 10 points to 30%, despite a recent string of warnings from experts.
The data suggest that long-standing concerns about potential job losses and responsible placement are clearly still prevalent, and much of that change may be due to exposure. Notably, his 62 percent of senior leaders surveyed (far more likely to use generative AI on a regular basis) were optimistic about the technology, whereas frontline employees only 42 percent of employees. In fact, 36% of them overall believe their jobs are likely to be eliminated by AI.
Contrary to these concerns, highlighting the fact that only 14% of field staff have ever reported being upskilled in AI, more than 70% of all respondents said: He says the benefits of generative AI outweigh the risks. However, the majority feel that AI-specific regulation is needed, and few believe their companies are taking sufficient steps to ensure that AI is used responsibly. 29%.
“The level of employee concern about the responsible use of AI is alarming,” said Stephen Mills, BCG’s chief AI ethics officer and co-author of the report. “Generative AI has suddenly appeared in 2022 and many companies are still catching up, but responsible AI should be a priority for all leaders. Companies cannot realize the full potential of generative AI if they continue to question whether they are using AI with
According to the company, the survey results suggest that employees are more prepared to embrace AI in the workplace as they become more comfortable with it, but it also means that employers are committed to doing the right thing. It is said that it is limited to when employees are relieved to be there.
The report concludes with three key strategies companies can adopt to navigate this path smoothly. Make room for responsible experimentation, invest in regular upskilling, and prioritize building responsible AI programs.