Slack is the latest company to integrate chatbots into its system, giving users easy access to modern features that simplify their business activities.
Workplace messaging application slack Deploy an in-app AI chatbot to help users write, take notes on the phone, summarize messages missed by workers in channels, and adjust/shorten the tone of messages. The news was announced by parent company Salesforce at an event in New York on May 4.
of AI The chatbot, called Slack GPT, will be introduced in 2024, according to Ali Rayl, senior vice president of products at Slack.
How does Slack GPT work?
Anyone familiar with Slack can prove that a particular message or call is lost across various channels.
Slack GPT allows users to ask a chatbot to record what they say in group calls made in the application. Apart from that, if workers miss messages due to work overflow or family emergencies, they can ask the chatbot to summarize all missed dispatches.
The latest news comes two months after Salesforce gave way to Anthropic’s Claude. chat GPT, They are two of the main chatbots used in Slack. Slack GPT has access to all native functionality associated with the application, while other external chatbots have so far been limited.
Latest AI Technology from Salesforce in Slack
Salesforce also revealed that a “no-code” feature for pros will be rolling out this summer. No-code capabilities include tools for marketers, developers/information technology (IT) professionals, and customer service representatives. AI– Generate responses to customers and auto-generate images and campaign copy.
Founded in Vancouver, Canada in 2009, Slack has over 20 million active users.Forecasts suggest it could happen 79 million Monthly users by 2025.
Salesforce delivered above-average returns this year
Salesforce Inc. may not be a household name among many technology stock investors, but it is one of the best performing stocks this year.
On the other hand, Microsoft Corporation (MSFT), Alphabet (GOOGL), Meta Platforms Inc.(META), Arista Networks Inc. (ANET), and Nvidia Corporation (NDVA) are recommended by analysts, with CRM jumping 43% year-to-date (YTD).
The stock, which earned holders a 48% return in Q1 2023, continues to trade at around $200 as of 14:00 UTC on May 4.
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Slack’s post on bringing AI chatbots to Workplace applications first appeared on MetaNews.
