The rate at which artificial intelligence (AI) is evolving and integrating into our lives will further accelerate in 2024.

AI will become increasingly ubiquitous in everything we do, as businesses learn how to unlock its potential, individuals harness it to increase productivity, and lawmakers fret over overregulation. It will be like this.

In 2024, we hope to make progress toward solving the vexing problems surrounding this technology. Barriers to entry due to cost and ease of use may have come down in recent years, but questions of trust, bias, accessibility, and regulation remain.

Focusing on solving these problems could put us on track to realize AI’s full potential into the second half of the decade.

Beyond words and photos

The next generation of generative AI tools will go far beyond the chatbots and image generators that surprised and sometimes scared us in 2023. Generated video and music creators are already here and will become more powerful and user-friendly. You’ll start to see them incorporated. creative platform It also includes productivity tools, similar to what we saw this year with ChatGPT technology.generative design tools and speech synthesizer. Being able to tell the difference between the real thing and the computer-generated one will become an increasingly valuable tool in your critical skills toolbox.

ethical AI

AI has the potential to be extremely disruptive, so it is essential that it is developed and used in a responsible manner that minimizes the potential for harm. We already know some of the dangerous factors – bias, lack of transparency, the potential to take away human jobs, and we can’t say with 100 percent certainty that it will never get out of control. That’s it. In 2024, the focus will continue to be on mitigating these problems and remaining vigilant against emerging ones. AI ethicists will be in high demand as companies demonstrate compliance with ethical standards and appropriate safety measures.

AI in customer service

Customer service can be an area of ​​business operations where many mundane, repetitive steps are interspersed with sometimes highly complex and critical tasks. This makes it an ideal testbed for integrating AI into processes, automating mundane tasks, and freeing up human time for problems that require a human touch. AI can be used to prioritize initial inquiries, generate personalized solutions to common problems, and generate reports and summaries of customer interactions. According to a study by Boston Consulting Group. 95% of customer service leaders It is expected that at some point in the next three years, customers will be served by AI bots.

extended work

Understanding how human intelligence and capabilities can be augmented to do work faster, more efficiently, and more safely will be a key skill in the workplace in 2024. If you are a legal expert, it can help you quickly summarize relevant case law and legislation. Speed ​​up contract creation. Doctors use it to help create patient notes and medical images. Programmers use it to speed up the creation of software and to test and debug the output. If you’re a student, it can help you organize your notes and research, and if you’re unemployed, it can help you draft a resume or cover letter.

AI Augmented App

This year, everyone was rushing to incorporate generative AI capabilities into their software and applications. From search engines like Bing and Google, to productivity tools like Office, social apps like Snapchat, and industry-specific platforms like Expedia (travel) and Coursera (education), the addition of chatbot capabilities is the next big thing. It has emerged as an effective strategy to acquire generational customers. experience. Service providers may have reservations due to uncertainty around data protection and customer privacy issues, but these should start to resolve as AI providers adapt their services to market requirements. is. One example is Adobe’s integration of generative AI into its Firefly design tool to alleviate concerns that copyright and ownership could become an issue in the future. This tool is fully trained on proprietary data.

Low-code and no-code software engineering

Back in 2019, Gartner predicted It is predicted that by 2024, 65% of application development will be done using low-code/no-code tools. With generative AI tools like ChatGPT, anyone can create and test an application in minutes, so there’s a very good chance this will turn out to be true. I don’t think coding or software engineering jobs will disappear in 2024 (someone has to create the AI ​​tools first, after all), but people who have great ideas and like solving problems There are many exciting opportunities for those who are interested. It’s a problem, but it’s not necessarily a difficult technical skill.

AI work

If you want to work in AI but don’t want to become a computer scientist, we have good news for you. In 2024, many new job opportunities will open up for you. Job openings include not only the engineers and technicians needed to build systems, but also prompt engineers who create instructions that tell AI applications what to do, and roles such as AI managers who oversee teams of virtual workers. will also appear. The need for AI project managers, trainers, and ethicists will also increase. On the other hand, if you’re a technologist, there are plenty of new jobs available in areas like AI engineering and DevOps.

quantum AI

It’s probably not a trend that will affect everyone right away. However, quantum computing can significantly speed up certain computationally intensive computational workloads; Can be applied to AI. Quantum algorithms process data using qubits, which eerily exist in multiple states at once, as opposed to traditional computer bits that can only be 1 or 0. This is one of the features that makes quantum algorithms much more efficient than classical algorithms for problems. Optimization, which involves determining the optimal combination of many different variables, is commonly tackled with machine learning. During 2024, we expect to see further advances in the application of quantum computing to power larger and more complex neural networks and algorithms.

Upskilling for the AI ​​revolution

It is often said these days that AI will not take away jobs, but people who use AI will take jobs from people who do not use it. Understanding how AI will impact your job or profession and developing the ability to match the right tools to the task is a very smart idea if you want to succeed. Forward-thinking employers will be looking to help their workforce make this transition by integrating AI skills into education and training programs. If not, there are tons of resources online, many of which are free. So why not jump in? That way, you’ll be able to find a better employer quickly.

AI legislation

Lawmakers have traditionally not been good at keeping up with technological advances, but they are beginning to sit up and take note of the clearly game-changing nature of AI. China has already enacted several laws, including: non-consensual deepfakes. Additionally, each country, including the EU, US, and India, has developed its own regulations. In the UK, proposed a bill It is expected that it may come into force in 2024 and that EU law will also be implemented. by the beginning of 2025. Each bill seeks to strike a balance between protecting the public from the negative effects of AI, for example on jobs and privacy, and enabling innovation and commerce. The debate over where to draw the line is likely to be a key element of political debate in 2024.