Users Return Their Apple Vision Pro VR Headsets

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    Apple's dream virtual reality headset, the Vision Pro, is becoming a nightmare for some people. Early users reported feeling sick after using the $3,500 device, and have now begun returning it to the company for refunds.

    According to several social media posts, people complained that the headset was uncomfortable and caused them headaches and motion sickness every time they wore it.

    Some people say Vision Pro has caused the following eye problems:burst The device was “too heavy” at 650 grams, resulting in neck fatigue [and] Immoderately. ”

    Users also reported that they felt the hardware didn't help them be more productive at work and didn't feel like they were getting value for money. Some people have since returned their Vision Pros to Apple. This allows dissatisfied customers to return items within 14 days of purchase.

    Also read: Apple's Vision Pro sold 180,000 units on pre-order, but device remains 'very niche'

    Goodbye, Vision Pro!

    The Vision Pro, which Apple prefers to call its spatial computer, sold out within hours of pre-orders opening on January 17th.Analyst Ming-Chi Kuo Estimate At the time, Apple sold 180,000 headsets, but some reports suggest it could be more.

    Shipping began on February 2nd, two weeks after the product's launch, but some users are already wondering if the headset will make it to market. Parker Ortolani, a product manager and early Vision Pro enthusiast, said he returned the device because it was “too uncomfortable to wear and was hard on the eyes.”

    “The physical trade-offs aren't worth it for me right now. I'll come back next time if these comfort issues are resolved,” he said. I have written in thread.Later Ortolani Said The Verge says the Vision Pro is “too expensive” and “both the weight and the strap design make it uncomfortable to wear even for short periods of time.”

    Bad Apple: Returning Vision Pro headset after user falls ill
    Screenshot of Ortolani's post on MetaNews' Threads.

    Motion sickness is caused by wearable technology and is caused by a “mismatch” between the body's sensory signals.

    Research shows that cybersickness varies depending on the degree of immersion, with users exposed to augmented reality for long periods of time exhibiting eye movement disorders (headaches, dizziness, etc.). Contrast that with virtual reality, which is primarily disorienting.

    Posted in thread by another user Said, “Goodbye, Vision Pro! The era of spatial computing has not yet arrived. ”

    “We really wanted a multi-purpose device that was worth the price – the absolute best entertainment experience and a great productivity device,” company representative Sam Henry Gold elaborated.

    “I didn't find it any more satisfying than my old-world device. I don't use my iPad much. I end up picking up my laptop from the other room all the time, so I don't have a really expensive device. Face is *super* not in the iPad’s target market (sic).”

    Bad Apple: Returning Vision Pro headset after user falls illBad Apple: Returning Vision Pro headset after user falls ill
    Screenshot of Sam Henri Gold's post on MetaNews' Threads.

    Sam described his experience with Vision Pro as “really isolating” and decried his “sight as a complete waste of time, as if it didn't exist.” He wasn't the only one to complain of loneliness.

    Another person replied to Sam's post: “I returned it after 24 hours.” “Vision Pro was so lonely. When I put the Quest 3 back on, I was instantly able to share memes, edit about aliens, watch YouTube, respond to Whatsapp, and remotely his desktop. is completed.”

    “[Meta] Quest 3 has better remote work/virtual/mixed reality office than Apple Vision Pro because of its higher compatibility, multiple desktop support, no cables, and longer battery life. ” added the user.

    Vision Pro is “unproductive”

    Kane Kallaway, a technology business enthusiast and commentator, explained on YouTube why he was returning the Vision Pro.

    “It looks cool in the demo video, but it's slower and more gimmicky than the normal workflow on a computer or iPad. The workflow is going to be very fiddly,” he says. Said.

    One of the key selling points is that you can use the Vision Pro headset to create an immersive visual experience. However, the device's weight of approximately 600-650 grams raises questions about its practicality for playing long content like Titanic, which lasts for 3 hours and 30 minutes.

    “If it's too tight, it puts a lot of pressure on your eyes and cheeks,” Caraway says. “You're not sitting there in zero gravity. You can use it for about 30 to 60 minutes without feeling anything, but when it gets to about two hours, you can't see for two hours.”

    Software engineer Gi Bilbo I have written On X, formerly Twitter, he says he is returning the Vision Pro. The reason for this was that “the coding experience, especially the moments when the text becomes more focused and gives me a headache while programming, didn't win me over.”

    Some of the problems may be a result of people with pre-existing health conditions using Vision Pro. Adam Preiser, who calls himself the content creator of X, Said He found it difficult to use the headset due to pre-existing conditions.

    “It gave me severe headaches and motion sickness, but I don't think the Vision Pro was to blame. I was born with strabismus and had surgery to “cosmically” correct it when I was two years old. Only one eye can be used at a time. So when I put it on, I had sensory overload and couldn't concentrate on something as simple as watching a video,” he said.

    It appears that Apple anticipated some of the feedback from Vision Pro users. The company warns about the possibility of motion sickness on its product knowledge page.

    “Be aware of symptoms of motion sickness, such as nausea, and stop using Apple Vision Pro if you experience them. Do not perform tasks that require balance, coordination, or safety, such as walking or driving. Please wait until your symptoms subside,” Apple wrote. If symptoms do not improve, patients are encouraged to see a doctor.

    become antisocial

    Other concerns are social in nature. Unlike competing products that allow interoperability between VR devices, this feature of Vision Pro remains limited. You can't watch the same movie or play interactive games on different VR sets. This feature already exists on Meta Quest headsets.

    Technology critic Marques Brownlee To tell Without this feature in Vision Pro, anti-social and isolating behavior could increase, which has been seen as a major weakness in most technologies.

    Not everyone has complaints about the Vision Pro. “I keep mine. It's worth the price just to watch a 3D movie.” (1 person) I have written in thread.

    Twitter user Larry Kellogg Said: “I was asked if I was going to get rid of the three 27-inch monitors I use while coding. The answer is no. It's impossible to wear Vision Pro 8-10 hours a day. But… Vision Pro provides a transcendent experience when viewing content, which is why I continue to use it.”

    Apple hasn't publicly commented on returns, so it's difficult to know exactly how many Vision Pros have been returned so far.


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