Every once in a while, a new application comes out and everyone gets excited (and maybe a little scared) about the possibilities of artificial intelligence (AI). The hottest app at the moment is definitely ChatGPT. This is a conversational AI interface built on the GPT-3 large scale language model. More than anything before it, ChatGPT can generate almost any kind of text or written output with a quality that comes very close to as if it were written by a human.
Every time AI makes headlines, it prompts a debate about whether it will put humans out of work. However, the World Economic Forum says some jobs can be redundant, people don’tInstead, we should learn to work with AI, using it as a tool to augment our own skills while automating mundane routine tasks. The benefit of this is that it frees up time to focus on developing and using skills the machine doesn’t already have. These include strategy, innovation, complex problem-solving, and skills that require emotional intelligence and empathy.
So what are the jobs where ChatGPT could make the biggest difference? Now, this is not a list of jobs that I feel will be completely replaced by ChatGPT (or any other natural language technology). It is important to note that Rather, it is something that can be used to enhance professional skills to increase productivity and efficiency. If you work in one of these roles, we are confident that you will be rewarded when you consider the exciting opportunities to incorporate cutting-edge technology into your daily work. But it’s also an opportunity to hone your human skills, which are likely to become increasingly essential to your career advancement as we move into the age of AI and automation.
ChatGPT and similar tools can help lawyers outsource litigation memos and relevant legal provisions, draft documents such as contracts and agreements, and help lawyers reduce the time they spend researching and entering documents. to support This time can be spent working face-to-face with clients, negotiating with opposing parties and their attorneys, interviewing witnesses, and developing legal strategies. Ultimately, this can help them provide a more valuable and effective service to their clients and thus be more useful in a professional position.
Copywriters are hired by companies to create evocative and attention-grabbing text to market their products. So they probably don’t want to ask ChatGPT or similar technologies to create ads or slogans. The reason is simply that to stand out you need a creative idea, and ChatGPT can’t do that. original idea. Everything it produces draws from existing knowledge. It looks new because it just arranges the information in a different order.
Good copywriting requires a human touch to convey personality, meaning and brand voice in an authentic and human way (and will be for a while). However, ChatGPT can definitely help with ideas to identify these elements and suggest ways to make your copy more interesting and engaging. A good copywriter may choose to use ChatGPT to create sentences, catchphrases, and calls to action incorporating previously devised slogans, messages, or wordplay.
Journalism was one of the first professions to be augmented with AI. Outlets like AP and Forbes have been using AI to create automated reports for years, including simple, templated journalism, such as financial and sports reports. Recently, technologies like ChatGPT have enabled more sophisticated automated content creation, but most professional journalists avoid using it to create reports or entire articles. As with copywriters, readers quickly lose interest in what journalists are writing if they do not have an original mindset. However, it can help you create features like article summaries, summaries, headlines, and checklists of key points that need to be covered.
HR professionals can use ChatGPT not only to create job descriptions, but also to perform routine tasks such as reporting on performance reviews, answering questions from potential new hires, and creating new hire onboarding materials. Tasks can be automated. Regular inquiries, such as the location of policy documents, or more detailed questions that require analysis of those policies, can be outsourced to chatbots and conversational interfaces. It can also be used for tasks like sentiment analysis to understand how employees are discussing your company on social media, or what potential new hires think about your business. While doing this, the HR person should spend time in her one-on-one human contact with the individuals that make up the company to better understand them and the challenges they face. I can.
For jobs that require analyzing data, ChatGPT and other similar technologies can be very helpful in creating reports, summarizing data, and translating insights into words. These reports are distributed to decision makers throughout the organization, who can use them to make more informed decisions. ChatGPT can’t create the types of visualizations (graphs, charts, etc.) that analysts often use to communicate the insights they find, but it does help with suggestions on how to visualize data, such as best sorting can. How many charts to use or specific data points to include. You can use natural language AI to tailor reports and statistics to individual audiences (such as marketing departments and executives), as well as format and order data in tables.
Customer service is a prime use case for conversational AI technologies such as ChatGPT. This is because it can be easily used to power chatbots on the front lines of handling customer inquiries. Agents and managers can use it to automate the creation of answers to frequently asked questions, as well as responses to inquiries received via email. This allows us to spend time on difficult individual issues that require a personal touch to deliver satisfactory results to our customers.
Like its other roles, ChatGPT is primarily intended to automate simple, repetitive tasks such as entering information into a customer relationship management (CRM) database or writing referrals to potential new customers. to enhance the work of sales reps. It will also power the chatbot that handles sales inquiries. Sellers themselves can spend more time building relationships with clients, identifying new sources of prospects, and developing salesmanship techniques and strategies.
Teachers today may be concerned about their ability to spot students who are trying to cheat by submitting AI-generated homework. But they should also think about how they can use technology in the classroom. For example, ChatGPT can be used to automate the creation of lesson plans and provide suggestions on structure and topics to cover in order to provide a complete overview of the subject matter. It can also be used to create quick summaries of subjects, write summaries and reviews of class activities, and create quizzes to test students’ knowledge. Of course, one of the most valuable uses is teaching students themselves about the possibilities of AI. That means being able to use AI to answer questions and enhance your own learning abilities.
Public relations (PR) professionals can leverage ChatGPT’s writing skills to create social media posts that convey company news and wider messages to the outside world. To do this, as always, it requires a deep understanding of brand values and voice. This allows us to “teach” the AI to do this reliably. This type of technology can also be used to monitor media and social media mentions of a company and its products, and to create reports that summarize who is talking about what. Having mastered these uses of AI and automation software, his PR professional will have more time to develop his skills in other aspects of his job, such as building relationships with journalists and the media, and crisis management. can do. It is also essential.