In their quest for the perfect in-store dining experience, restaurants have sought to improve continuity between outlets. As they move from store to store, proper training has become an essential skill for cooks, chefs and staff to ensure the best possible reputation for your restaurant.
To leverage these skills, companies such as Five Guys have entered the immersive training arena with pilot programs that create optimized learning experiences for new hires and continuing learners.
XR Today is happy to interview you to explain this benefit. Corey Smith, Education Designer. An “experienced” designer, Smith has created training materials for his top restaurant brands in the world, including Five Guys and Papa John’s.
Become a “crème de la crème”
First, he explained that Five Guys has “developed a really talented L&D team.” [with] We leverage our diverse skill sets in technology and adult learning approaches to ensure our customers “get the same high-quality burgers and fries across the board.”
When asked why Five Guys focused on ARuVR’s immersive learning technology, after re-evaluating previous materials, the company said, “Keeping up with the times, [teaching] Materials can be more functional, fun, interactive, and immersive. ”
About that methodology, he said:
“We want to get to these short, sharp lessons.” [by] Get to the point so your crew and managers know exactly what they’re doing as quickly as possible. ”
Then it turned to Five Guys and the company began exploring XR learning and development technology using ARuVR. The company initially started developing virtual reality (VR) teaching materials to incorporate into the curriculum. This allows for more hands-on in-store modules. However, in the future, we plan to explore ways to leverage VR for other tasks and potential leadership development methodologies.
With ARuVR’s solution, Five Guys ‘gets a better sense of immersion’ [simulation] This is to help the staff stay in the store.
Crew can be virtually in-store while completing theory training. A more immersive theoretical experience is more effective in preparing for hands-on learning behind the cooking line.
“For example, even if you’ve never worked on a grill before, you could virtually work on it. [simulation]. Stand in front of the grill, learn how to use the patty press, specific cooking utensils, when to move the burger to the next section, and keep going. ”
However, many factors had to be considered for the trainees. Due to the diversity of learning styles, accommodations, cultural and linguistic demographics, Five Guys emphasized the need for inclusiveness in training programs.
To increase learner retention, he also divides the module into “bite-sized” 2- to 3-minute intervals so that learners can either “pick it up and continue learning, or continue learning right away.” I made it possible. [the coursework] under. ”
ARuVR: A Key Element of VR Learning
When asked about ARuVR’s technology, he said it’s easy to create scenarios for learners as a way to “pick it up and put it together” in course building.
He further explained:
“Working with the members of ARuVR, they were very supportive and allowed me to load content while working with their background in learning and using the software to help push the content further. And these 2 We combined the two to create the best product.”
Five Guys currently trains students using laptops, smartphones and tablets, but plans to fully roll out the program on VR headsets in the next few months, Smith said, after extensive testing. is.
What is the next step in XR training?
Finally, the executive told XR Today about the Meta Quest 3 and Apple Vision Pro that headsets could help enable “fully immersive” stores in the future.
Future curricula will allow people to explore virtual environments, train with real-time 3D (RT3D) content, and experiment with other digital assets to deepen their immersive training techniques.
“We choose specific areas of the store to walk around in full immersion. […] You can go to any store and decide what you want it to look like. They can imagine what the perfect store would look like as a reference and come back to learn more. ”
Smith concluded with immersive training, saying the industry will see how far technology can push us.
“I’m all for making learning fun, interactive, and making you feel like you’re not learning while you’re learning. We are approaching the stage.”